Leveraging Technology to Simplify Open Enrollment
August 26, 2024 | Winston
With the 2024 open enrollment period just around the corner, HR professionals are gearing up for all the complex duties and responsibilities that come with this time of year and are feeling the pressure of the various tasks that need to be accomplished quickly. However, technology can be a significant relief in this situation. It offers practical and easy ways to simplify open enrollment and unburden your HR teams. Read for some of our top tips on leveraging technology to streamline this open enrollment and beyond.
Create a One-Stop-Shop for Employee Benefits
Regardless of circumstances, it’s always easiest for employees to have all of the information and tools they need in one place. That’s why creating a digital space where employees can access benefits information, support, and resources all in one place can help save your HR team time and effort during an already busy period. Our platform, HRally®, is one such place where HR teams can deliver essential information to employees about all aspects of their enrollment and benefits and real-time decision support, which helps streamline the enrollment process for all parties.
Provide On-Call Support Anytime, Anywhere
We know what you’re thinking, ‘I don’t have time to provide on-call support!’ And you wouldn’t be alone. One of the many struggles for HR teams during enrollment is bandwidth. While we know you would love to be able to provide personalized support to every employee during the enrollment process, it might not be possible. That’s why we offer our Benefits Service Center, which can provide employees with multiple communication options in addition to HRally®, such as a toll-free number to call for benefits decision support and questions, employee engagement support, educational telephonic benefits enrollment, and more, all to act as an extension of your HR team during the enrollment period.
Utilize Apps, SMS Messaging, and More
Through apps, SMS messaging, email communications, informational videos, and more, it is easier than ever to ensure that employees have access to a clear line of communication and resources about their offerings. The best way to connect with employees is to reach them where they are, and with more employees working remotely or in hybrid environments, diversifying your communications to include more accessibility is essential for achieving a seamless open enrollment process.
Are you interested in leveraging technology to improve your enrollment experience this year and next but need help figuring out where to start? Our team at Winston can work with your HR and benefits team to determine which resources your workforce would benefit from the most in the short and long term and how to integrate them effectively into your processes. Learn more about our offerings!
